Welcome to Shinoz

The Company shall supply the Products and Services as detailed in the Service Order in accordance with these Terms and Conditions and any Product Terms. The Company will configure and install items to the specification provided to the Customer in accordance with the rates detailed on the Service Order. Installation shall be to the point identified by the Company as most accessible. In the event the Customer changes the specification for such installation/configuration the Company reserves the right to require payment for implementing such changes at rates notified to the Customer from time to time. The Company will use reasonable care and skill in performing such installation/configuration and will perform such Services within a reasonable time. Times quoted by the Company are estimates only and any delay in meeting delivery dates shall not give rise to a right to cancel the order or to claim damages. Delivery will be to the location and access point specified on the Service Order. Any request by the Customer for the Company to delay or split delivery may result in additional costs incurred by the Company and such costs shall be notified to, invoiced and be payable by the Customer. The Customer may only suspend its delivery if this is agreed in writing by the Company and if any costs incurred by the Company as a result are paid by the Customer at this time. The Company may be reliant on third party suppliers and in some cases require planning consents, wayleaves or rights of way for such installations. Delays caused through these sources will not allow the Customer to cancel or amend the Service Order unless agreed in writing by the Company. The Company will not be liable for any losses of any kind incurred by the Customer through such delays.